WE ARE NOW OPEN TO THE WORLD BUT, FOR EVERYONE’S SAFETY, THERE ARE SOME PROCEDURES YOU NEED TO FOLLOW:

TRAVELING TO THE AZORES

1.1. All passengers arriving at airports on the islands of Santa Maria, São Miguel, Terceira, Pico and Faial from outside the archipelago must fill in and sign a health form at the time of deboarding. In this form, they have the possibility to choose one of the following procedures:

a) Submit paper proof of a document issued by a national or international laboratory, certifying that the screening test on SARS-CoV-2, performed by the RT-PCR methodology, was carried out within 72 hours before the departure of the flight from the airport of origin, showing the passenger’s identification, the laboratory where the test was performed, the date of the test and the NEGATIVE result.

In this case, and extending the stay for seven days or more, the passenger must, on the 6th day after the date of the screening test for SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, to be sponsored by the local health authority, whose result will be communicated to him/her; or

b) Perform, with biological samples taken on arrival, a screening test on SARS-CoV-2, to be sponsored by the health authority, and remain in prophylactic isolation at home or place of accommodation until notified of the result.

In this case, and extending the stay for seven days or more, the passenger must, on the 6th day after the date of the screening test for SARS-CoV-2, contact the health authority of the municipality in which he/she resides or is staying to conduct a new screening test for SARS-CoV-2, to be sponsored by the local health authority, whose result will be communicated to him/her; or

c) Return to the place of origin or move to any destination outside the Region, fulfilling, until the time of the flight, prophylactic isolation in a hotel designated for this purpose.

1.2. All passengers must comply with the rules on wearing a mask, physical distance, and respiratory hygiene set by the regional health authority.

1.3. In cases where the SARS-CoV-2 virus test result is POSITIVE, the local health authority, within its competence, shall determine the procedures to be followed.

1.4. If the passenger refuses to comply with all the procedures provided for in section 1.1, the local health authority may, within the scope of its powers, order compulsory quarantine for the time necessary to obtain a screening result for the SARS-CoV-2 virus or, if the passenger does not agree to do so, for the time necessary to complete 14 days from their arrival in the Region at a hotel designated for that purpose, the expenses of which shall be borne by the passenger who does so.

1.5. In cases where compulsory quarantine is decreed by the health authority, it must, within 24 hours, be submitted to the competent court for judicial validation.

1.6. While awaiting the results of the screening test for SARS-CoV-2 and in cases of mandatory quarantine, subject to compliance with the guidelines determined by the health authority for the prevention of contagion, those subject to them should be able to enjoy the same services as are made available to a guest under normal circumstances, except those that might render the guidelines ineffective or undermine them.

1.7. Non-compliance by the passenger with the prophylactic isolation under the terms and time limits indicated, as well as non-compliance with compulsory quarantine in cases where it is determined, implies the immediate submission of a complaint by the health authority of the municipality where he or she resides or is staying for the crime of disobedience.

epicenter LODGINGS

We are rigorous with our hygiene and health care measures to provide the best experience for our guests. In this sense, epicenter Lodgings hold the CLEAN & SAFE certificate from Portuguese Tourism Board and the Regional Government, and has developed a strict internal protocol, epicenter SAFE JOURNEY – Don’t Stop Believin’ that defines the procedures and measures do be adopted in each Local Lodging with special attention to the most exposed materials (doors handles, handrails, keys, telephone, controls). We will also have a COVID KIT, that our guests will receive exclusively for them on check in time. This KIT includes masks, sanitizer and wipes.

We will do our best to guarantee your safety and happiness in this new chapter of our Lives!

IF YOU FEEL SICK

1. Call us

2. Prepare your identification and health card, in case it is requested by legal authorities

3. We will make immediate contact with the health authorities so that COVID-19 existence can be screened

4. We will proceed to the desinfection of the Lodging where suspected cases may have passed

NEW HYGIENE AND SAFETY MEASURES

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